In your kitchen
Whole Home
Sediment and carbon at your water meter, so every tap, shower, bath and appliance gets filtered water.
Your check confirms the right system before you pay anything. Nothing is signed at your home.
What's included
Housings and cartridges, wall bracket, bypass valve so water never stops during filter changes, licensed installation, compliance certificate, and a before-and-after test, with the results given to you by your Water Specialist.
Certifications
Every part connected to your supply carries WaterMark. The carbon stage is certified to NSF/ANSI 42 for chlorine taste and odour. Your proposal includes the certificate for your exact model.
Installation
Usually half a day, at the meter on an outside wall. Your plumber shows you the bypass and what to expect at filter changes.
Warranty
5 years on parts, 12 months on workmanship. Parts covered for as long as you keep the Care Plan.
What's inside, stage by stage.
Sediment
Traps rust, silt and grit from mains and household pipes. This is the cartridge that turns brown. Changed every 6–12 months.
Carbon
High-capacity carbon block certified to NSF/ANSI 42 for chlorine taste and odour, for every tap and shower. Changed yearly.
Mineral tap, scale or UV
A reverse osmosis drinking tap with minerals added back, scale control for hard water, or UV for tank water.
Compare systems
| Whole Home | Whole Home + Mineral | Whole Home Pro | |
|---|---|---|---|
| Every tap and shower filtered | Yes | Yes | Yes |
| Sediment + carbon at the meter | Yes | Yes | Yes |
| Mineral drinking tap | Optional add-on | Included | Included |
| Scale control or UV | No | No | Included |
| PFAS-certified RO upgrade | Needs Mineral tap | Optional add-on | Optional add-on |
| Care Plan | First 12 months included | First 12 months included | First 12 months included |
Add-ons your test might call for.
Your water test shows which of these your home needs. Hard water, tank water, PFAS worries or just peace of mind.
Salt-free scale conditioner
Hardness above ~120 mg/L, or scale you can already seeSmart leak shut-off + filter-life alerts
Every home: shuts the water off when it detects a leakUV steriliser for rainwater tanks
Tank or bore water used for drinkingPFAS-certified reverse osmosis upgrade
You want certified PFAS reduction, or a lab test found PFASYour Water Specialist puts everything into one written quote. Only what your test supports is recommended, and nothing is pre-ticked.
All add-ons: compare add-ons.
Whole-home filter questions
What does a whole house water filter remove?
A sediment stage traps rust, silt and grit; a carbon stage certified to NSF/ANSI 42 reduces chlorine taste and odour. Pro adds scale control or UV. We only claim reductions the product's certificate covers.
Where is it installed?
At the point of entry, usually on an outside wall near the meter, so every tap, shower and appliance gets filtered water. About half a day.
Will it lower my water pressure?
A correctly sized system has very little effect on pressure. We measure your flow at the check and size the housings to it.
How often do filters need changing?
Typically every 6–12 months for sediment and yearly for carbon. The Care Plan does it and photographs every used cartridge.
Whole house or under-sink?
An under-sink filter cleans one tap. Whole-house treats every tap, shower and bath. If chlorine in the shower or scale in your hot water system bothers you, you need whole-house.
Not sure which one?
Your free check tells you. It takes 30 minutes.