Free Home Water Check now booking in Adelaide, Brisbane & the Gold Coast · takes 2 minutes
It passes the guidelines. It still reaches your shower.

Your family is the filter.Let's change that.

Australian tap water meets the national drinking water guidelines. But the chlorine or chloramine it's disinfected with, the sediment it picks up in kilometres of pipe, and the scale minerals still flow into every shower, kettle and bath. A whole-home filter catches it at the meter, so it ends up in a cartridge, not in them.

Free 30-minute testNothing signed at homeAdelaide, Brisbane, Gold Coast
Illustration: the same pleated sediment cartridge when new, clean white with blue end capsIllustration: a whole-house sediment cartridge after about 90 days, brown with silt, rust-coloured staining and gritUsed cartridge · 90 daysNew cartridge
Used vs new sediment cartridgeIllustrative. Real customer filters coming soon.
Every tapKitchen, showers, baths, laundry, garden
Fixed quoteIn writing, after your free test
Half a dayLicensed plumber, compliance certificate
10 daysTo change your mind, no cost
What your filter catches

What it stops is what they'd have showered in.

A cartridge doesn't turn brown on its own. Everything on it came down your pipes. At your free test we pull your water through filter paper in front of you, so you see it before you decide anything.

  • Sediment and silt stirred up in the mains. Utilities call it harmless; it still ends up somewhere.
  • Rust and pipe-scale particles from older mains and household pipes.
  • Chlorine or chloramine, the disinfectant, reduced by the carbon stage before it hits a hot shower.
Illustration: a fresh white filter-paper disc in a dishIllustration: a white filter-paper disc stained brown with fine sediment after tap water was drawn through itAfter the testFresh paper
Filter-paper sediment testIllustrative. Real customer filters coming soon.
The part nobody tells you

Drinking is only part of it.

Under-sink filters protect one glass. Your family also breathes and bathes in your water every day.

2.7 L

One warm shower

Health Canada estimates a 10-minute warm shower in chlorinated water gives the same uptake of chloroform, a disinfection by-product, as drinking 2.7 litres of that water. You breathe it in the steam and absorb some through skin.

Health Canada, section 5.6 →
+2.6 L

Bath time counts too

In the same review, an adult's 30-minute bath added about 2.6 litre-equivalents of chloroform through breathing and skin, on top of what they drank. An under-sink filter does nothing about it.

Health Canada, section 5.2 →
Pb

Lead in the fittings

Only lead-free plumbing products (no more than 0.25% lead) can be installed on drinking water pipes from 1 May 2026. Homes plumbed before then can still have older brass fittings. We screen for lead at your tap.

ABCB WaterMark →

Australian tap water meets national health guidelines. Shower and bath figures are Health Canada's modelled annual averages for chlorinated supplies; levels in your supply differ. They describe everyday exposure, not a health risk, so you can decide how much you want to reduce it.

Book my free water test

One system. Every glass, shower and bath.

Under-sink filters clean one tap. We filter the water before it gets to any of them.

Showers without the pool smell

Hot water turns chlorine into the steam everyone breathes. Carbon at the meter takes it down before it reaches the bathroom.

Water that tastes like water

Every glass from every tap, not just the kitchen. Add the Mineral tap for reverse osmosis with calcium and magnesium put back.

Less grit in your appliances

Grit stops before your hot water system, dishwasher and washing machine. Pro adds scale control for hard water.

Your Home Water Check

Your numbers, next to the national guideline.

A specialist tests your actual tap. Your Water Specialist walks you through every result the same day, beside the Australian Drinking Water Guidelines, in plain English. If you don't need a filter, we'll tell you.

Norwood SA 5067

Sample
Free chlorine
Taste threshold ~0.6 mg/L
0.8mg/L
Hardness
Guideline 200 mg/L
104mg/L
Dissolved solids
Guideline 600 mg/L
339mg/L
Iron
Guideline 0.3 mg/L
0.04mg/L
Copper
Guideline 2 mg/L
0.12mg/L

Tick = guideline. Strong blue = above the taste threshold. Field screening, not a lab analysis.

From booked to filtered in four steps.

1

Book your free test

Pop in your postcode, answer a few questions, pick a time. Takes 2 minutes.

2

See your water tested

30 minutes in your kitchen. Chlorine turning pink, sediment on filter paper, hardness, dissolved solids. No pitch.

3

Decide in your own time

Your Water Specialist gives you your results, a written recommendation and a fixed quote. Nothing is signed on the day.

4

Licensed install

After your 10-day cooling-off, done in about half a day.

Pick your level of clean.

Fixed written quote, installed, GST included. Your free test tells you which one your home actually needs, including if it needs none.

Whole Home

Every tap and shower filtered
From $3,990
installed, GST in
  • Sediment + carbon at the meter
  • Chlorine taste and smell reduced everywhere
  • Protects hot water system and appliances
  • Licensed install + compliance certificate
See Whole Home
Most homes choose this

Whole Home + Mineral

Plus a mineral drinking tap
Quoted after your free test
  • Everything in Whole Home
  • Reverse osmosis drinking tap in the kitchen
  • Calcium and magnesium added back for taste
  • Designer tap in your choice of finish
See Whole Home + Mineral

Whole Home Pro

Hard water, tanks and bores
Quoted after your free test
  • Everything in Whole Home + Mineral
  • Scale control, or UV for tank water
  • Priority service visits
See Whole Home Pro
A parent and child filling a reusable water bottle at the kitchen tap

Every glass, every bath, every bottle for school.

Filtered before it reaches them. Including the garden tap they drink from in summer.

Book my free water test

Questions, answered straight.

Still curious? Call 1300 000 000 or ask your specialist at the test.

All questions →
Is my tap water safe to drink?

Yes. Australian city water is treated to meet the Australian Drinking Water Guidelines. A filter deals with what is still in it after treatment: the chlorine or chloramine you taste and breathe in the shower, the scale that builds up in your appliances, and the sediment picked up in kilometres of pipe on the way to your house.

Why does a used filter cartridge go brown?

Brown is mostly fine sediment: silt, rust and pipe-scale particles that settle in water mains and get stirred up when flow changes. Utilities describe this sediment as harmless, but it is there, and a sediment cartridge at the meter catches it before it reaches your taps, shower and hot water system.

How much does whole-home water filtration cost?

Whole Home systems start from $3,990 installed, including GST, plumbing and the compliance certificate. Your exact price depends on your water and home, so your Water Specialist gives you a fixed written quote after your free in-home water test. Nothing is signed or paid on the day.

Is the water test really free?

Yes. 30 minutes, nine tests at your tap, with every result explained the same day. Your Water Specialist then gives you a written recommendation and a fixed quote, in person or by email. Nothing is signed or paid at your home.

What does a whole-home filter do?

It sits where water enters your home, usually beside the meter, and filters every tap, shower, bath and appliance. Our systems use a sediment stage and a carbon stage certified to NSF/ANSI 42 for chlorine taste and odour. It does not soften water or remove PFAS; those need add-ons, which your test results will recommend only if they are relevant.

Who installs it?

A licensed plumber from our partner network in your city, who lodges a compliance certificate. Every product we supply is WaterMark certified.

What if I change my mind?

You have 10 business days after signing to cancel for any reason. We take no payment and do no work until then.

See what's in your water.

Free 30-minute test in your kitchen. Results the same day. No pressure, ever.